Terms and conditions.

Terms and Conditions

Francesca Satta Art – Mapeadora Venture FZCO

These Terms and Conditions (“Agreement”) govern the relationship between you (“Client,” “you,” or “your”) and Mapeadora Venture FZCO (“Company,” “we,” “us,” or “our”), a registered company in Dubai Silicon Oasis, United Arab Emirates, operating internationally under the brand Francesca Satta Art.

By submitting payment for any service, offering, or product, you acknowledge that you have read, understood, and agreed to be legally bound by this Agreement.

1. Intellectual Property

All content provided through Francesca Satta Art—including but not limited to written materials, digital downloads, artistic works, photography, audio transmissions, videos, visual branding, energy processes, and teaching content—is protected under international copyright law.

You may not reproduce, distribute, modify, publish, transmit, or use any part of the content in any form, including AI-based applications, without explicit written permission. Legal action may be taken against unauthorized use.

2. Permissions and Collaborations

To request permission for use, citation, collaboration, or adaptation of content, or to explore partnership or licensing opportunities, please email:

📧 francesca@francescasatta.art

3. Payment Terms

By purchasing any product, session, or program—either via one-time payment or installment plan—you agree to complete the full financial commitment.

Unless otherwise stated, prices are listed in AED (United Arab Emirates Dirham), EUR, or USD.

All installment plans are binding contracts and cannot be canceled once initiated.

4. Refund & Cancellation Policy for Services and Programs

Due to the deeply energetic, customized, and often digital nature of our offerings (including 1:1 sessions, group work, transmissions, or mentorship), all sales are final.

We do not offer refunds or cancellations for digital programs, sessions, or energetic transmissions once payment has been made.

5. Return & Refund Policy for Physical Products (e.g., The Blooming Wound Book)

You may request a return or replacement within 14 days of receiving your order if:

• The book arrives damaged

• You received the wrong item

To initiate a return, please email us with a photo of the issue at francesca@francescasatta.art within 14 days of delivery. We’ll either send a replacement or offer a refund (excluding original shipping costs).

Returns are not accepted for reasons of preference or interpretation of content, unless legally required.

Shipping costs for returns are the buyer’s responsibility unless the product is defective or incorrect.

6. Failed or Late Payments

In the case of failed or missed payments on installment plans, access to services or content may be paused until resolved.

If you’re facing challenges, email us as soon as possible. A grace period may be granted at our discretion. Continued non-payment may result in permanent removal from the offering with no refund.

7. Extenuating Circumstance

In rare and serious cases (e.g., severe illness, bereavement), we may propose an alternative solution, including credit or deferral, at our sole discretion.

This is not a guarantee but a gesture of integrity and compassion, considered on a case-by-case basis.

8. Offer Upgrades and Transitions

Clients may request to upgrade to a deeper offering or mentorship path. New fees and conditions will apply.

Acceptance into upgraded offerings is subject to alignment and availability.

9. Disclaimer

All services—including but not limited to Family Constellation sessions, flower essence guidance, astrology or Human Design-based consultations, creative mentorship, and energetic transmissions—are offered as support for personal growth.

They are not substitutes for medical, psychological, legal, or financial advice.

No outcome can be guaranteed. Transformation is always dependent on personal integration and external variables.

10. Governing Law & Jurisdiction

This Agreement shall be governed by and interpreted in accordance with the laws of the United Arab Emirates.

In case of dispute, we encourage communication first and aim to resolve concerns in a respectful, fair manner before escalating to legal channels.

11. Contact

For support, collaboration inquiries, or questions:

📧 francesca@francescasatta.art

📍 Mapeadora Venture FZCO, Dubai Silicon Oasis, UAE